FAQ

What is your refund policy?

If you are not satisfied with your product in any way, you can receive a full refund by returning your product within 30 days of purchase. So go ahead, put your fear of commitment on the shelf and mash that "buy now" button.
Can I cancel my order, return a product, or make an exchange?

Yes! We want to make sure you are stoked about every Climbing Threads purchase you make. Email us at climbingthreads@gmail.com so we can find a solution that works best for you.
How long does shipping take?

Shipping typically takes 5-7 business days.
Do you sell in bulk or wholesale?

Yes! If you are a business interested in purchasing wholesale, please email us at climbingthreads@gmail.com for pricing.
Do you participate in pop up events?

Yes! If you are a business owner interested in hosting a pop up event, or would like to coordinate an event together, please do not hesitate to reach out to us at climbingthreads@gmail.com. Check out our Instagram @climingthreads for details on any upcoming events!

Climbing Threads Locator

You can find Climbing Threads gear at these locations. Click on each store name to be redirected to their website.

We are actively seeking additional partnerships with gear shops and outdoor apparel retail locations. Please direct inquiries to climbingthreads@gmail.com.

Mountainworks

2494 N University Pkwy

Provo, UT 84604

Level 9, Orem

644 N State St

Orem, UT 84057

Cayuga Climbs

53 Hall Rd. Suite A

Ithaca, NY 14850

Rock and Snow

44 Main St

New Paltz, NY 12561